Shipping policy
Order Confirmation:
Once you place an order, you will receive a confirmation email containing the details of your purchase.
Payment:
We offer secure online payment options, including credit/debit cards, PayPal, and other approved methods. Full payment is required at the time of purchase.
Shipping:
Orders will be processed and shipped within 1-3 business days after payment confirmation. Pre-orders have a processing time of 5-15 business days. Delivery times may vary depending on the destination. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
ATTENTION! Once we have handed over your package to the courier, we are no longer responsible for it. We always ship your package with track and trace. If your package is delayed, lost, etc., please contact the other party.
International Orders:
Dit zou ik onder International Orders zetten. Het leest professioneler en past beter bij een premium merk:
International Orders
We offer shipping to most countries worldwide. Shipping rates are calculated at checkout based on your destination.
| Destination | Time | Rate |
|---|---|---|
| Netherlands | 1-3 business days | €6,95 |
| Belgium | 2-5 business days | €9,95 |
| Germany | 2-5 business days | €9,95 |
| Europe | 3-7 business days | €14,95 |
| United States | 3-7 business days | €24,95 |
| Canada | 4-8 business days | €29,95 |
| Rest of the world | 5-15 business days | €29,95 |
Free Shipping
We offer free tracked shipping on orders over €400 within the Netherlands and Belgium. Free shipping will be automatically applied at checkout when eligible.
Please note: International customers are responsible for any customs duties, import taxes, VAT, or additional fees imposed by their country. These charges are not included in our shipping rates and must be paid by the customer upon arrival, where applicable.
While we strive to meet all estimated delivery times, Raeven Hair is not responsible for delays caused by customs clearance procedures, shipping carriers, weather conditions, or other circumstances beyond our control.
By placing an order with Raeven Hair, you acknowledge and agree to the terms outlined in this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice. Any changes will become effective immediately upon publication on our website.