For hygiene reasons, we are unable to accept returns on used items.
If you’re not happy with your hair items, you can return them within 14 days of receipt for a full refund or exchange. To qualify, the hair bundles must be unused, in their original packaging, and have all tags attached. Items that have been altered or tampered with cannot be returned or exchanged.
Check our ‘Refund Policy’ in the menu for more information.